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1 Kundenabwanderung
Kundenabwanderung
drift of trade;
• Kundenabwanderung auf andere Märkte customers defecting to other markets;
• Kundenabwerbung alienation of customers;
• Kundenakte (Werbeagentur) account folder;
• Kundenakzept trade acceptance, acceptance on behalf of a customer;
• Kundenakzepte (Bilanz) customers’ liabilities on acceptance;
• Kundenanalyse consumer research;
• Kundenandrang run of customers;
• anspruchsvolle Kundenanforderungen demanding customer requirements;
• individuelle Kundenanforderungen customer specification;
• Kundenanlockung enticement of customers;
• Kundenansehen customer’s reputation;
• [gezieltere] Kundenansprache [enhanced] customer targeting (dialogue, contact);
• Kundenansprüche needs of customers;
• Kundenansturm run of customers;
• Kundenauftrag customer’s order (mandate);
• Kundenausfälle loss from bad debts;
• Kundenauskunftsbuch opinion list (Br.);
• Kundenaußenstände (Bilanz) trade accounts receivable (US), trade debts;
• Kundenauswahl selection of customers;
• gezielte Kundenauswahl more selectivity in accepting clients;
• sorgfältige Kundenauswahl treffen to be selective in accepting clients;
• dem Kundenbedarf entsprechend aktiv werden to act in response to customers’ requirements;
• Kundenbedienung servicing of customers, waiting on a customer;
• Kundenbedienzeit customer service phase.
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